Last night I mentioned that Ditty Bops album I discovered was out. In my excitement I apparently clicked “Buy All” instead of “Buy Album” while in my shopping cart that was full of music that I for the most part didn’t want anymore but never cleaned out.
I just purchased $189 worth of music!
Last night at the time I noticed that it said I had 209 downloads. I freaked knowing what that meant so I found the download manager and got them to stop and then deleted them. I get the Ditty Bops and 6 Jamiroquai songs downloaded before I realized the problem. Phew, that could be bad.
This morning I put on the Ditty Bops on the iPod and the third song has a glich and stops after 30 seconds. I go to iTunes to check into getting it fixed when I start those darn downloads again.
Just stopping and deleting them from the downloads isn’t enough, damage was done and complete the moment I hit Buy All, it was just a matter on when I was going to download them. Oh shit, $189 on iTunes!
At that moment of realization, Hollace just woke up and came into the room. Sorry honey, I can’t talk right now. I got to find the contact info to get this charge taken off. I don’t want those songs!
I finally find something and explain the situation. A few hours later I get an email saying that they will credit my account for the one song (99 cents). I immediately right back with this:
No, no, no! Not one song, $189 worth of songs! All I was trying to
buy was the Ditty Bops album and I accidentally hit buy all instead
of buy album. I know I should of cleaned out my shopping cart and not
had them in there if I didn’t intend to buy them but I didn’t.
Please, don’t make me spend $189 for music I didn’t want (and didn’t
download yet)
It was bumming my evening out thinking that I might have to eat $189.
I then get this email:
I’d be happy to help refund you for this purchase. I understand these things can happen, so I have reversed the charge for the accidental purchase. You will see a credit of the remaining $188.25 in three to five business days. Please note that the iTunes Store Terms of Sale state that all sales are final, so this is a one-time exception.
I hope this helps. Thanks for being an iTunes customer. I hope you have a very wonderful weekend!
Phew! My only qustion is now that they are going to credit my credit card, does that mean those songs are still waiting for me to download anyway? I am afraid to go and check it out. Actually my question is why 188.25. If everything ends in 99 cents, how do you get 25 cents?